Free payment reminder text message template (SMS)
A text gets read when an email gets buried. Type a few details and copy a short, courteous message to send to a customer who hasn't paid.
- Free to use
- Nothing to sign up for
- What you type isn't saved
Your reminder appears here
Fill in what you know and press the button. Everything is optional: leave out what you don't have and the note still reads naturally.
Tired of writing these?
Koteshen sends payment reminders for you. By default they go out 3, 7 and 14 days after the due date (Basic plan and up). Try it free for 14 days
How to ask for payment by text
Keep it to one screen
A reminder that fits in a glance gets read. Put what is owed and how to pay in the first lines and leave out the speech.
Say who you are
Few customers save a contractor's number. Starting with your name and business tells them the message is about the job, not spam.
Put a way to pay in the text
A link or a payment detail turns the reminder into a one-step job. If the customer has to ask how to pay, it waits another week.
Text only people who gave you their number
Use the number a customer gave you for the job, and stop if they ask. Rules on business texts differ by country and state, so check yours before you text a lot of people.
Questions about payment reminders
How long should a payment reminder text be?
Short enough to read at a glance. Under 160 characters fits in one text, though two or three is fine when it carries the invoice number, the amount and how to pay. The counter under your message shows the length.
Is it okay to remind a customer by text?
Many service businesses do, because texts are read quickly, especially when the customer already texts you about the job. Keep it polite and stop if they ask you to. Rules on business messaging differ, so check yours.
Should I text or email a payment reminder?
Many use both. The email carries the invoice and the details, and the text is a nudge that points back to it. If the customer has gone quiet on email, a text is the next thing to try.
Does this tool send the text?
No. It writes the message and you copy it into your own phone, so it comes from your number. It is free, with no account, and what you type is not saved.